Shipping Policy
At Origoshko (“we,” “our,” “us”), we are committed to delivering your orders from origoshko.sk safely and on time. Please read our Shipping Policy carefully to understand our delivery process.
1. Processing Time
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods and Delivery Time
- We offer reliable shipping services with estimated delivery times of 7–14 business days, depending on your location.
- Delivery times may vary due to external factors such as customs, courier delays, or holidays.
- Once your order is shipped, you will receive a confirmation email with shipping details.
3. Shipping Costs
- We offer free standard shipping on all orders.
- Additional charges may apply for expedited shipping or special delivery services.
4. International Shipping
- Orders outside Slovakia may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient.
- Delivery times for international orders may vary depending on the destination country and customs clearance.
5. Tracking Your Order
- You will receive shipping confirmation and tracking information once your order is dispatched.
- Please note that tracking availability depends on the courier service used.
6. Lost or Damaged Packages
- Origoshko is not responsible for delays or lost shipments caused by courier services or customs.
- If your package is damaged or lost, please contact our customer support immediately, and we will assist in resolving the issue.
7. Contact Us
For any questions regarding shipping, delivery times, or order tracking, please contact us via origoshko.sk or our official support channels.
At Origoshko, we aim to provide a smooth and reliable delivery experience for all our customers.